Privacy Policy

Terms and Conditions

If any of these Terms are unclear, please email us at


This website is operated by The Lavish Lash Lounge and ABN 28 445593835.

Throughout this entire website, the use of terms such as "we", "us" and "our" refer directly to The Lavish Lash Lounge.

By visiting, browsing and/or purchasing from this website, you're engaging in our "Service". Thus meaning that you agree to be bound by these terms and conditions ("Terms"), which we have the discretion, without notice, to amend, alter and change from time to time. If you do not agree with the Terms, please refrain from using this website and/or our Service immediately.

This website is owned, operated and managed by The Lavish Lash Lounge. Unless otherwise implied, the website and the entirety of it’s contents are the sole property of The Lavish Lash Lounge. Due to this The Lavish Lash Lounge reserves all its rights in relation to this property.

You agree to indemnify and hold harmless The Lavish Lash Lounge, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages, legal fees and costs, resulting from any violation of these Terms or any activity related to your use of the website or the Service or your account (including any negligence or misconduct) by you or any other person accessing this website through your account.

Terms of Product Use

Please follow the guidelines of use for each product. These instructions can be found on our official website. The testimonials and reviews published on this website or about our products or service on any other platform are the opinions of the authors only.


By accessing our website, using our Service, creating an account or placing an order through the website, you assume all associated risk, including but not limited to the risk to your computer, tablet, mobile device, software or data may be damaged by any virus or malicious bug transmitted by this website or any third-party website.

By browsing our website or creating an account and becoming a member, you assume all responsibility for the security of your account. You agree to accept all responsibility for activities that occur under your account (e.g. orders placed by someone else using your account). The Lavish Lash Lounge reserves the right to terminate your account without notice at its discretion. The Lavish Lash Lounge is not liable for any disruptions to this website.

The Lavish Lash Lounge disclaims all liability to the fullest extent permitted by law for any injury, allergic reaction, adverse side effects, loss, or damage suffered in relation to or arising from use or misuse of a product, our website or our Service. In the event of such injury, allergic reaction, adverse side effects, loss or damage, the maximum aggregate liability of The Lavish Lash Lounge will be the value of the product purchased. You acknowledge that we do not manufacture the products on our website, we simply distribute the products.

The Lavish Lash Lounge reserves the right to amend errors or to update product information at any time without notice. In the event any information about a product is incorrect (e.g. size, price etc), The Lavish Lash Lounge reserves the right to refuse or cancel any order placed for that incorrectly described item. In the event of such a refusal or cancellation of an order and your chosen payment method has been charged, The Lavish Lash Lounge shall issue a store credit to that chosen payment method in the amount of the cancelled order.

Lost Parcels

 The Lavish Lash Lounge accepts no responsibility for lost or unclaimed packages. Online tracking is available to you and is sent to you via email once you place an order. It is your responsibility to track the item via our website. We urge customers to access their tracking code if there is a delay in tracking and/or receiving your order. If the wrong address information is inputted into the checkout page when an order is placed on the website, and as a result, a parcel is sent out then returned back to us, it is the customer’s responsibility to pay for the product to be re-sent to the correct address. 

Unauthorised Use

You may not use the website or Services for any unlawful or unauthorised purpose, including without limitation: distributing any abusive, unlawful, defamatory, harmful, obscene, or otherwise objectionable material. You may not use the website or Services to transmit any material that constitutes a criminal offence, results in civil liability or otherwise would breach any laws, regulations, or codes of practice. You warrant that you have the right to post any materials posted by you on our website and that the materials do not infringe any third party intellectual property rights.

Interfering with, damaging, disabling, or impairing the operation of this website, or attempting to gain unauthorized access to the website, networks or gateways connected to it, through hacking, spoofing, or any such similar means is expressly prohibited. You agree to indemnify The Lavish Lash Lounge for any loss or damage which may arise through your unauthorised use of the website or Service.


The Lavish Lash Lounge is fully committed to providing a secure website and shopping environment by protecting your privacy. Any personal information collected through The Lavish Lash Lounge will be handled with the strictest confidence, stored securely and never on-sold or shared with any third party (except as required or authorised by law.)

The information collected through this website remains the sole property of The Lavish Lash Lounge and will not be sold to or shared with any other organisation or third party. Information such as your name, email and shipping addresses, will be gathered when you place an order and/or create an account. This information will be stored securely.

The Lavish Lash Lounge stores no credit card information. Our payment system uses industry-standard Secure Sockets Layer (SSL) encryption systems to protect and encrypt your payment card data before it is transmitted through the Internet. The Lavish Lash Lounge uses a secure external payment gateway to process your payments. The Lavish Lash Lounge cannot view, access or store your credit card details however cannot guarantee the strength or effectiveness of these third-party providers. We are not responsible for the security practices, privacy policies or content of any external or affiliate sites.

As a member of The Lavish Lash Lounge you may receive regular email updates. The contents may relate to The Lavish Lash Lounge promotions, cosmetic, beauty and industry news. You will have the ability to ‘opt out’ from receiving this material at any time.


If you have any queries in regard to these Terms please contact us on